Case Study

Safety reporting became real-time across multi-plant operations

A large consumer-products manufacturer replaced manual registers and spreadsheets with connected safety workflows, so near-misses got reported sooner, actions closed on time, and audit proof stayed inside the record.

Multi-site / Global
High contractor dependency
6 min read
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Factory Worker with Tablet

Client Highlights

Modules: Contractor Safety Management, Incident Management, Action Tracker
Use Case: Cross-plant standardisation + governance visibility
Outcome: Higher near-miss reporting + faster reporting cycle + better audit closure
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Executive Summary

The Problem

  • Incident reporting lagged by 24–48 hours
  • Observations were inconsistent across plants
  • Audit observations stayed open

What Changed

  • Standardised observation + inspection templates live
  • Contractor pre-qualification + document workflows
  • Central action tracker with reminders + escalations

What Improved

  • 68% reduction in manual safety documentation effort
  • 52% faster incident reporting cycle time
  • 41% increase in near-miss reporting

The Challenge

1
Visibility gaps: Corporate teams couldn't see leading indicators across plants in real time
2
Reporting delays: Incidents were captured late because reporting depended on registers and follow-ups
3
Audit friction: Proof lived across files and people, not inside a single workflow trail
4
Contractor governance gaps: Compliance checks were document-heavy and inconsistent across locations

Context & Constraints

Number of Sites Multi-plant network
Contractor Intensity High
SOP Alignment Strict Requirement
Offline Mode For low-signal shopfloor areas

What We Implemented

Deploying a standardized, integrated safety environment across all active operational sites.

Observations & Inspections

Configured for: Standardised field capture across plants (behaviours, unsafe conditions, near-misses).

Key Workflow Controls

  • Guided observation templates
  • Mandatory fields for category + location + severity
  • Photo evidence optional/mandatory by category (your choice)

Audit Proof Captured

  • Time-stamped submission + closure history
  • Repeat trend tagging (for cross-plant learnings)

Incidents, Audits & CAPA

Configured for: Faster reporting, structured governance, and predictable closure.

Key Workflow Controls

  • Incident capture with guided validation fields
  • Central CAPA / action tracker with reminders + escalations
  • Digital audits with actions created directly from findings

Audit Proof Captured

  • Export-ready audit packs (PDF/Excel)
  • Corporate dashboards for leading indicators

Workflow at a Glance

1

Trigger

Worker or supervisor logs an observation/near-miss/incident on mobile using a guided template.

2

Review

EHS validates severity and assigns ownership based on area/department rules.

3

Execution

Owner completes corrective action with evidence and comments from the workforce.

4

Closure

EHS reviews closure quality and closes (or reopens with feedback).

5

Visibility

Dashboards show trends, repeats, overdue actions, and plant-wise performance.

Field capture view UI

"Field capture view with guided templates + evidence"

Corporate dashboard view UI

Corporate dashboard view across plants (trends + repeats)

Measured Outcomes

Less manual effort

68% reduction in manual safety documentation effort

What Enabled It Standardised templates + single action tracker

Faster reporting

52% faster incident reporting cycle time

What Enabled It Mobile-first capture + guided fields

Stronger near-miss culture

41% increase in near-miss reporting

What Enabled It Low-friction reporting + clear routing

Predictable closure

46% improvement in audit action closure within target timeline

What Enabled It Ownership + due dates + escalations
Role-Based Access Control
Full Audit Trail
PDF/Excel Exports Available
Mobile Field Capture

Ready to standardise your safety workflows?

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