Solutions / Incidents & CAPA

Stop incident delays
Close actions
Prove fixes

When incidents get reported late and CAPA lives in spreadsheets, the same issues repeat, and proof goes missing. OQSHA captures incidents on-site, routes them instantly, and tracks actions to closure with a clean audit trail.

Safety professional with tablet
Incidents Reported 0
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Response

< 10 min

01
Fast reporting
Photo/voice capture in seconds
02
Smart routing
Alerts to the right owner automatically
03
Audit-proof closure
Evidence + timelines + sign-offs in one place
All in one platform Image
THE MISSION

Make every incident actionable, and every fix traceable.

Replace delayed reporting and spreadsheet follow-ups with one connected flow, from report to CAPA closure, so issues don’t repeat quietly.

Hard outcomes.
Verifiable proof.

Move from “we informed the team” to “here’s what we fixed and when.”

See how we calculated this ROI →

60%

Faster reporting

Incidents and near-misses get captured on-site, not after the shift ends.

85%

Cleaner audits

Clear owners, deadlines, reminders, and escalation, so actions don’t go cold.

25%

Fewer repeats

Trends become visible early, and corrective actions stick with proof.

CORE MODULES

One flow from “reported” to “resolved.”

01

Incident Reporting

Capture incidents in seconds with photos, voice notes, categories, location, and severity, right from the field.

“Incidents get logged late, or not at all.”
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02

Safety Alerts & Notifications

Auto-alert the right people the moment something is reported.

“Critical updates depend on who was on the call.”
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03

CAPA / Action Tracker

Assign owners, set due dates, track progress, and escalate automatically.

“Actions live in Excel and die in silence.”
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04

Investigations

Add findings, contributing factors, photos, notes, and timelines.

“Proof is scattered across phones and chats.”
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05

Trends & Hotspots

Spot repeat issues by site/zone/category and track closure rate, so you act before the next incident.

“Trends show up only during reviews.”
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Control every incident stage.

From first report to closure, nothing slips through follow-ups.

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Capture

Report on-site with evidence, location, severity, and classification.

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Route & Assign

Auto-alert stakeholders, assign CAPA owners, and set deadlines with accountability.

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Verify & Close

Attach proof of completion, validate effectiveness, and close with a full trail.

SAFETY INTELLIGENCE (BETA)

Ask. Act. Audit.

  • Risk Prediction: suggest likely hazards and controls based on similar incidents
  • Anomaly Detection: flag repeat issues by zone/asset/team before they spike
  • Natural Language Search: ask “Which actions are overdue this week?” and get answers instantly

Ask QOO Highlight icon Guardrail protected: Actions require human confirmation

Ask QOO AI Assistant Ask QOO
Show me what incidents repeated this month, and which CAPA is still open.

Slip / trip near Loading Bay — 4 reports
Open CAPA: Improve floor marking + anti-slip matting (Owner: Ops | Due: Fri)

OQO SYNC Offline Sync: 100%
Field worker using tablet

Built for reporting
that actually happens.

Inspections should take minutes, not paperwork. Run checks on mobile, attach proof instantly, and close findings without chasing updates.

Fast QR scan + checklist flow

Photo/voice evidence in one tap

Offline capture with later sync

Teams like yours run safer, clearer, faster.

Teams like yours in factories, building sites, big projects, consumer goods, and logistics.

TTK Prestige VOSS Robomatic Teleflex MyHome Inergy ScrapQ TRACSHA Padams ITC Limited Comer Industries Rittal L&T Waymade PLC Welspun Flooring Emballiso EMS Manafaru MYK Laticrete TTK Prestige VOSS Robomatic Teleflex MyHome Inergy ScrapQ TRACSHA Padams ITC Limited Comer Industries Rittal L&T Waymade PLC Welspun Flooring Emballiso EMS Manafaru MYK Laticrete

Ready to stop repeat incidents?

Capture faster, close CAPA on time, and walk into reviews with proof, not promises.

OQSHA Demo

See OQSHA on your data, not just ours

In a 30–45 minute session, we’ll map your current safety workflows inside OQSHA and help you estimate the payoff.

  • 14-Day Free Trial
    Full access to all modules, no card required.
  • Data Migration Support
    We'll help upload your existing site checklists

We keep your data private and only use it to schedule your demo.

Before you ask IT or procurement…

Most teams ask these questions before rolling out OQSHA.

Typically 2–6 weeks, depending on sites, workflows, and data migration. Most teams start with a pilot, then scale site-by-site.
No special hardware. Use phones or tablets for field users and a laptop or desktop with a browser for admins. Optional: QR stickers for assets.
Core workflows need internet for real-time approvals, alerts, and audit trail. Offline support can be discussed based on site constraints.
Stored securely in the cloud with encryption in transit and at rest, plus role-based access controls. Deployment options can be shared on request.
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